Services

• Executive Briefing on TQM
• Strategic Quality Planning (SQP)
• Benchmarking
• Cost of Quality Management (COQ)
• Quality Improvement Tools (QIT)
• Advanced Management Tools
• Management Orientation on MBNQA/ PQA
• The MBNQA Examiners’ Training
• Quality Function Deployment (QFD)
• Balanced Scorecard (BSC)
• Metrics and Measurements (M & M)
• Managing Supplier Performance (MSP)
• Comprehensive Quality Assurance (CQA)
• Continuous Process Improvement (CPI)
• Quality Circles(QC)
• Hoshin Kanri (Management by Policy)
• 12-Step Problem Solving Process
• External Customer Satisfaction Measurement
• Internal Customer Satisfaction Measurement
• Setting up Performance Measures for Organizations

PRODUCTIVITY IMPROVEMENT

• Applied Basic Management Course with Quality and Productivity Orientation
• Productivity Measurement
• Productivity Improvement Techniques
• Quality and Productivity Awareness for Associates

QUALITY CIRCLES

• Management Orientation on Quality Circles
• Comprehensive Course on Management of Quality Circles
• Training the Trainers on Quality Circles
• Making Effective Circle Project Presentations
• Quality Circle Leaders Training
• Process Mapping for Quality Circles
• Advanced Quality Circle Tools