Process Orientation

 

Many users of the QMS and other ISO-MSS appear to misunderstand the word PROCESS.

When advised to do process audits, auditors proceed to limit themselves to checking of procedures implementation. Checking of procedures’ implementation is not wrong in itself but misunderstanding procedures as a process is wrong.

This webinar provides a basic understanding of processes, the components of a process, the factors that can affect the performance of a process in order to meet its objectives, improve on it over time and help realize continuous improvement in the organization.

 

 

WEBINAR OBJECTIVES

  • To provide a deeper understanding of Processes and how they can be used to realize continuous improvement in an organization
  • To enable the determination of factors that affect the performance of processes in attendee’s organization

WEBINAR OUTLINE

  • The basics of processes
    • Official definition
    • What makes up a process (components)
    • Factors affecting process performance
  • Process objectives and how to measure them
  • How Process Improvement affects continuous improvement in the organization
  • Overview of the Process: the SIPOC Diagram
  • Process Establishment: How do we know it is complete? Use of the PAD
  • Process Method: How do we know it is the right one?
  • Process Auditing: Use of the simple and easy PAD tool that lets us know what to look for during an audit
  • Process Improvement
    • Approaches to improvement
    • Risk consideration
    • Treatment of improvement actions
  • Measures of Process Performance 
    • Effectiveness
    • Efficiency
    • Flexibility
    • Agility
  • Regular Evaluation of Process Performance

 

DATE, TIME, AND REGISTRATION:

This webinar will be conducted on May 20, 2021, at 2:00 PM – 5:00 PM via Zoom.

The fee for this webinar is PHP 3,500 + 12% VAT.
Training e-certificate and handout will be provided.

Payment for this webinar can be made through Paypal, Credit card, or Bank Transfer.  Our accounting will send you a statement of account upon receipt of your registration form.

Upon receipt of payment, the webinar link will be sent to the email address you indicated in the registration form.

REGISTER NOW!

For companies with 3 or more participants, please use the group registration form, download it here.

Send the accomplished registration form at  business@rosehall.com.phYou can also, accomplish the group online registration on our website.

Upon receipt of your registration, our accounting will send you a statement of account for payment processing. Payments shall be settled before the seminar date.

ACCESS TO WEBINAR LINK  WILL BE GIVEN ONLY AFTER PAYMENT IS SETTLED.


For inquiries you may contact:
Ms. Kate Trina Sibayan
Email: kate.sibayan@rosehall.com.ph
Tel.: (632) 633 4733; (632) 631 2924
Mobile: 0922 833 5147