Quality Function Deployment

Course objectives 

• At the end of this seminar – workshop, participants will be familiar with and understand QFD Principles, tools and approaches.
• Understand the steps of QFD applications, from initiating customer requirements and analysis to assessing engineering requirements, establishing quality metrics, to developing and implementing,manufacturing processes and evaluation
• Be able to ensure And sustain successful OFD applications

COURSE OUTLINE

• Introduction to QFD
• Voice of the Customer
• Introduction to House of Quality

– House 1 : VOC Matrix

– House 2: Product Design Matrix

– House 3: Process Planning Matrix

– House 4: Process Control Matrix

• Other OFD Approaches
• Ensuring and Sustaining Successful QFD
• Implementation

TARGET PARTICIPANTS

• Operations Managers, Supervisors, and Technical Staff Responsible for ensuring product quality is attained when products, proceses, or service is introduced in operations, particularly in the manufacturing environment .
• Applied in various departments, particularly those responsible for translating customer or requirements to products, from determining and translating customer requirements to ensuring production line products meet customer requirements with sustainable quality.

The fee for this webinar is Php 10,000 + 12% VAT.

Training e-certificate and handouts will be provided.

Payment for this webinar can be made through Paypal, Credit card, or Bank Transfer.  Our accounting will send you a statement of account upon receipt of your registration form.

Upon receipt of payment, the webinar link will be sent to the email address you indicated in the registration form.

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