Setting Effective Key Performance Measures
Setting key objectives to the organization ensures that the organization communicates clearly its directions and goals that it wants to achieve. The organization, therefore, can provide tangible programs and action plans to support and attain those objectives. Clear measures allow the organization to assess the effectiveness of the plans to attain the objectives.
The participants at the end of the course should be able to understand the linkages between the organizational long-term directions with the functional and operational objectives.
They can initiate and establish measurable key performance objectives for functional units that are both efficient and effective, thereby ensuring organizational objectives are met. Monitoring, review and improvement of these performances through key performance indicators are also important to ensure sustained attainment of these objectives.
- Importance of understanding the organization’s vision, mission and strategic directions to objectives setting
- Setting key goals and objectives from the strategic directions using various approaches
- Setting unified functional and operational goals and measures in the organization
- Monitoring, review, updating, and improvement of performances in the organization
Top Management, direct reports, all departmental and functional managers at all levels will benefit in understanding the importance of ensuring the unity of purpose and direction across the organization through the establishment of key performance objectives arising from the vision, mission, and strategic directions of the organization. Section managers and supervisors will appreciate and understand the importance of their objectives against the directions of the organization.
The two-hour webinar serves as an introduction to the long iterative but fruitful objectives setting that organizations go through regularly to ensure they become efficient and effective in meeting their goals.
The webinar will be a two-hour lecture and interactive discussion.
Longer consulting webinars may be requested for those who need more planning, review, and implementation given the new realities we are facing.
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