Many organizations were caught off guard by the pandemic. While many were ISO 9001-certified, their failure to fully understand and apply the standards to the changes have caused critical losses and inability to cope with the changes the pandemic has brought.

The webinar hopes to provide a course of action on how to effectively address, adapt and survive the pandemic within the framework of the QMS, to allow organizations to survive, sustain their businesses and be more resilient to even more drastic changes in the future. More than emergency preparedness, managing for business continuity, the organization’s resiliency over time is more critical.

This webinar course is designed for Top Management and the Management’s direct reports, Quality Managers, Operations Managers, Internal Auditors, Quality Practitioners to make them understand how the QMS can be used as a framework for addressing the impact of the pandemic and ensure the survival and continued survival of the organization.

This is to provide an explanation of the importance and use of the QMS as a management tool, beyond certification.